You have several ways to verify your Carelon Behavioral Health insurance benefits:
Check your insurance card: Your Carelon Behavioral Health insurance card will typically contain information about your copayment amounts, deductibles, and the services covered by your plan.
Log into your online account: If you have an online account with Carelon Behavioral Health, you can log in to view your insurance information , including your coverage details, claims history, and copayment amounts.
Contact customer service: You can call Carelon Behavioral Health’s customer service department to speak with a representative about your coverage, including what services are covered and what your out-of-pocket expenses may be.
Check your plan's summary of benefits: Carelon Behavioral Health provides a summary of benefits for each of its insurance plans, which you can view online or request a printed copy of. The summary of benefits provides an overview of your plan's coverage, including what services are covered, what your out-of-pocket expenses may be, and any limitations or exclusions that apply.
Ask your healthcare provider: If you have any questions about your coverage, you can also ask your healthcare provider. They can provide information about what services are covered by your Carelon Behavioral Health insurance plan and what your out-of-pocket expenses may be.