Learn / Who Works in Rehabs? Understanding Roles and Titles
When you choose something as important as a rehab, you want to be sure you’re in good hands. Addiction treatment is a life-changing process, and surrounding yourself with the right people can set you up for success. Everyone who works at your treatment center has an important role to play in your recovery.
As you consider different rehab programs, knowing what to look for in a treatment team can help you find one that meets your needs.
Rehabs employ a diverse range of professionals. The size and expertise of the staff vary from program to program. But at most facilities, you’ll interact with these team members:
Rehabs in the U.S. are regulated at the state level. That means staff credentials and licensing requirements vary by location. If you have specific questions, you can easily learn more about the laws in a given area. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) lists state regulations for substance use disorder programs1 and staffing requirements. You can also view credentials and licensing requirements of substance use disorder workers,2 as outlined by the U.S. Department of Health and Human Services.
Admissions team members are your first point of contact with a rehab. Their job is to help you find a program that suits your needs. To do that, they’ll want to learn as much as possible about your recovery goals. While admissions staff essentially function as a sales team, they may also have recovery-specific skills:
First impressions matter, and your initial contact with a rehab is no exception. This call is your opportunity to make sure they have your best interests at heart. Unfortunately, that’s not always the case. There are even fake hotlines designed to trick people who are looking for treatment. But there are ways to determine whether a rehab center is legitimate, even over the phone.
A good admissions specialist should be able to address your concerns and share clear, helpful information. A great one makes you feel seen and supported.
Qualifications
Admissions specialists must have a high school diploma.4 Many also have 1-2 years of experience in admissions or healthcare settings.
Talk therapy is a core component of most treatment programs. There are many different approaches, but a few are especially common during rehab:
These are examples of evidence-based treatment. In other words, data shows that they can help with addiction recovery. Your therapist may recommend these methods as part of your care plan.
Counseling helps people work through acute issues5 and kickstart the healing process. A counselor is more like an ally than a guide. They’ll get to know you, learn about your goals for recovery, and help you decide what to do next.
Counseling is a broad field, so most counselors choose a specific focus. For instance, you might see someone who mainly treats gambling addiction, or helps patients heal from trauma. Substance abuse counselors concentrate on addiction treatment.
Qualifications
“Counselor” is a job title. Most addiction counselors hold at least a bachelor’s degree, but that’s not always required. LPCs need a master’s degree6 (Psy.M. or M.Psych), and a state license.
A psychotherapist, or talk therapist, can provide longer-term treatment than a counselor. They serve as a guide during talk therapy, helping you explore your mental health. In many programs, they also take the lead on designing your treatment plan.
During rehab, you’ll likely attend both 1:1 and group therapy sessions. You may also receive talk therapy sessions from another type of expert, like a psychologist or psychiatrist.
Qualifications
Therapists need a master’s degree7 (M.S. or M.A.) in a mental health field and a state license.
Psychologists are licensed mental health professionals, much like therapists. However, they have more rigorous educational requirements.
Practicing psychologists need a doctoral degree. They are qualified to both treat patients and do clinical research. Because of their academic background, psychologists might use more specialized treatment techniques. It’s also more common for psychologists to treat patients with severe mental health symptoms.