Promises Dallas-Fort Worth

Verified Center

This provider's information has been quality-checked by Recovery.com's Research Team for accuracy and completeness, including center verification through appropriate third-party organizations.

Substance Use and Mental Health

Treatment Focus

This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

Residential

Primary Level of Care

Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.

4.5
(20)
Insurance

Provider's Policy

We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.

Promises Dallas–Fort Worth creates a place where real healing happens, helping clients build lives that feel stable, sustainable, and deeply their own. Located in Lewisville, Texas, they serve the greater Dallas–Fort Worth area, admitting clients for primary substance use or primary mental health treatment. Clients may begin with medically supported detox, transitioning to residential care for structured support. Partial hospitalization programs (PHP) and virtual options add flexibility while sustaining progress.

Build Skills to Face Individual Challenges

Promises DFW understands that recovery is about more than managing symptoms, it’s about developing tools and systems to build a life in recovery. Treatment may include cognitive behavioral therapy (CBT) to challenge unhealthy patterns and dialectical behavior therapy (DBT) to build emotional balance and stronger relationships. Motivational interviewing helps strengthen personal commitment to change. For clients who value peer-based recovery, 12-Step facilitation connects treatment goals with community support.

Recover in a Calm, Structured Environment

The Lewisville campus is designed to support comfort and routine during treatment. Clients stay in a structured residential setting with spaces to relax, recharge, and connect with peers. On-site meals support daily nutrition, while a gym and walking paths encourage healthy movement. Comfortable common areas provide room for reflection and community, helping clients reset away from outside stressors while focusing on recovery.

Build Lasting Accountability After Discharge

Recovery doesn’t end at discharge. Promises DFW helps clients prepare for life after treatment with a clear aftercare plan and practical next steps. The team may coordinate ongoing therapy, virtual services, or local support groups, and helps clients map out routines that protect sobriety. The Rooted alumni community also adds optional alumni connection for encouragement and accountability over time.

Highlights from the Center

Highlights

These highlights are provided by and paid for by the center.

  • Holistic Approach

  • Medically Assisted Detox

  • Trauma-Informed Care

  • Master's and Doctoral Level Therapists

AT A GLANCE

Center Overview

Location
400 Highland Dr, Lewisville, TX 75067 View Map
Part of
network
Primary Focus
This center treats substance use disorders and mental health conditions....

Treatment Focus

This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

Typical Program Length
30+ days
Founded in 2025
1 year in business
Conditions We Treat
Anxiety, Bipolar, Codependency, Depression +1 More
Substance Use We Treat
Alcohol, Benzodiazepines, Co-Occurring Disorders, Cocaine +6 More
How to pay

Insurance Accepted

BlueCross BlueShield
BlueCross BlueShield
All Centers in Texas
United Healthcare
United Healthcare
All Centers in Texas
Medicaid
Medicaid(Not Accepted)
Medicare
Medicare(Not Accepted)
Provider's Policy: We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.
Verify Insurance
Private Pay Option

Cash Pay Rates

Estimated Cash Pay Rate

Center pricing can vary based on program and length of stay. Contact the center for more information. Recovery.com strives for price transparency so you can make an informed decision.

We don't have pricing information for this center. Please contact the center for more information.
Start with a Thorough Clinical Assessment
Start with a Thorough Clinical Assessment
Promises DFW begins care with an in-depth assessment to understand substance use patterns, mental health needs, and daily stressors. The team uses this information to build a customized plan and match clients to the right level of care and therapy combination. Ongoing check-ins help adjust goals and support steady progress.
Include Loved Ones Early
Include Loved Ones Early
Family support is part of care at Promises DFW. The team involves loved ones early, offering family therapy and monthly webinars led by field experts that help rebuild trust and strengthen communication. Families learn how addiction and mental health concerns affect relationships, and how to support recovery with healthier boundaries, routines, and encouragement after discharge.
Get Flexible Support Through Virtual Care
Get Flexible Support Through Virtual Care
Promises DFW offers a virtual intensive outpatient program (IOP) for clients who need structure without fully stepping away from daily responsibilities. Clients attend scheduled group sessions and individual support through a secure platform, practicing recovery tools at home. This option can support continued care while maintaining work and family routines
Stay Connected with Rooted Alumni Support
Stay Connected with Rooted Alumni Support
Rooted is Promises DFW’s alumni community, designed to help people stay connected after treatment. Alumni can access ongoing support, recovery resources, and opportunities to reconnect with peers. This continued accountability helps reinforce routines, strengthen motivation, and support long-term recovery as clients return to work, home life, and responsibilities.
Care Options

Levels of Care

Substance use and mental health issues can occur simultaneously or as primary conditions. Effective treatment explores how mental health conditions contribute to addiction, and vice-versa. Many rehabs treat substance use disorders and mental health conditions with personalized care plans.
Not included
Detox
Not Offered at This Center
Typically the initial stage of treatment for substance use, focusing on medically supervised management of withdrawal symptoms.
Included
Residential
Residential programs for substance use and mental health with structured care and 24/7 monitoring. Treatment takes place on-site, with behavioral health professionals often providing care in group, individual, and family settings.
Not included
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Included
Day Treatment
In a PHP, patients live at home but follow an intensive schedule of treatment. Most programs require you to be on-site for about 40 hours per week.
Included
Intensive Outpatient Program
An intensive outpatient program (IOP) falls between inpatient care and traditional outpatient services, with therapy and skills-building activities designed to support recovery and provide flexibility. IOP is ideal for those needing support but not the 24/7 care of a residential facility.
Included
Outpatient
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Not included
Virtual & In-Home Care
Not Offered at This Center
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Included
Co-Occurring Disorders
Substance use and mental health can occur simultaneously as co-occurring disorders. Treatment for co-occurring disorders involves therapy and other personalized interventions to address both conditions.
Treatment

Your Care Options

Specializations

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Anxiety

Anxiety

Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.

Detox

Detox

Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.

Bipolar

Bipolar

This mental health condition is characterized by extreme mood swings between depression, mania, and remission.

Depression

Depression

Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.

Family Therapy

Family Therapy

Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.

Holistic

Holistic

A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.

Trauma

Trauma

Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."

Who We Treat

Men
Women
Men and Women

Men and Women

Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.

Approaches

Evidence-Based

Evidence-Based

A combination of scientifically rooted therapies and treatments make up evidence-based care, defined by their measured and proven results.

Gender-Specific

Gender-Specific

Separate treatment for men or women can create strong peer connections and remove barriers related to trauma, shame, and gender-specific nuances.

Holistic

Holistic

A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.

Individual Treatment

Individual Treatment

Individual care meets the needs of each patient, using personalized treatment to provide them the most relevant care and greatest chance of success.

Trauma Informed

Therapies

1-on-1 Counseling

1-on-1 Counseling

Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.

Family Therapy

Family Therapy

Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.

Group Therapy

Group Therapy

Group therapy brings people together in a supportive setting to share experiences, develop skills, and work toward common goals.

Relapse Prevention Counseling

Relapse Prevention Counseling

Relapse prevention counselors teach patients to recognize the signs of relapse and reduce their risk.

Trauma-Specific Therapy

Trauma-Specific Therapy

Trauma-specific therapy addresses the emotional, psychological, and physical effects of traumatic experiences using specialized treatment approaches.

Languages

English

Conditions We Treat

Anxiety

Anxiety

Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.

Bipolar

Bipolar

This mental health condition is characterized by extreme mood swings between depression, mania, and remission.

Codependency

Codependency

Codependency is a pattern of emotional dependence and controlling behavior. It's most common among people with addicted loved ones.

Depression

Depression

Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.

Trauma

Trauma

Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."

Substances We Treat

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Benzodiazepines

Benzodiazepines

Benzodiazepines are prescribed to treat anxiety, insomnia, and seizures. They can be habit-forming and may cause drowsiness, memory problems, and dependence.

Co-Occurring Disorders

Co-Occurring Disorders

A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.

Cocaine

Cocaine

Cocaine is a stimulant with euphoric effects. Agitation, muscle ticks, psychosis, and heart issues are common symptoms of cocaine use.

Drug Addiction

Drug Addiction

Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.

Ecstasy

Ecstasy

Ecstasy is a stimulant that causes intense euphoria and heightened awareness. Use of this drug can trigger depression, insomnia, and memory problems.

Heroin

Heroin

Heroin is a highly addictive opioid that produces feelings of euphoria and relaxation. Its use carries serious risks, including overdose and dependence.

Opioids

Opioids

Opioids produce pain-relief and euphoria, which can lead to addiction. This class of drugs includes prescribed medication and the illegal drug heroin.

Prescription Drugs

Prescription Drugs

It's possible to develop an addiction to any drug, even prescribed ones. If you crave a medication, or regularly take it more than directed, you may have an addiction.

Experience

Care Designed for Your Needs

Personal Amenities

Air-Conditioned Rooms
Shared Rooms

Amenities

Fitness Center
Outdoor Lounge
Outdoor Space
TV

Activities

Physical Fitness
Frequently Asked Questions

Further Research

The following therapies are included: group therapy, 1-on-1 counseling and more.
Lewisville, Texas, United States.
We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.
The typical length is 30+ days .
Promises Dallas-Fort Worth provides day treatment, intensive outpatient program and more.

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