Promises Dallas-Fort Worth

Substance Use and Mental Health
Residential
4.5
(21)
Insurance

Promises Dallas–Fort Worth creates a place where real healing happens, helping clients build lives that feel stable, sustainable, and deeply their own. Located in Lewisville, Texas, they serve the greater Dallas–Fort Worth area, admitting clients for primary substance use or primary mental health treatment. Clients may begin with medically supported detox, transitioning to residential care for structured support. Partial hospitalization programs (PHP) and virtual options add flexibility while sustaining progress.

Build Skills to Face Individual Challenges

Promises DFW understands that recovery is about more than managing symptoms, it’s about developing tools and systems to build a life in recovery. Treatment may include cognitive behavioral therapy (CBT) to challenge unhealthy patterns and dialectical behavior therapy (DBT) to build emotional balance and stronger relationships. Motivational interviewing helps strengthen personal commitment to change. For clients who value peer-based recovery, 12-Step facilitation connects treatment goals with community support.

Recover in a Calm, Structured Environment

The Lewisville campus is designed to support comfort and routine during treatment. Clients stay in a structured residential setting with spaces to relax, recharge, and connect with peers. On-site meals support daily nutrition, while a gym and walking paths encourage healthy movement. Comfortable common areas provide room for reflection and community, helping clients reset away from outside stressors while focusing on recovery.

Build Lasting Accountability After Discharge

Recovery doesn’t end at discharge. Promises DFW helps clients prepare for life after treatment with a clear aftercare plan and practical next steps. The team may coordinate ongoing therapy, virtual services, or local support groups, and helps clients map out routines that protect sobriety. The Rooted alumni community also adds optional alumni connection for encouragement and accountability over time.

Highlights from the Center

  • Holistic Approach

  • Medically Assisted Detox

  • Trauma-Informed Care

  • Master's and Doctoral Level Therapists

AT A GLANCE

Center Overview

Location
400 Highland Dr, Lewisville, TX 75067 View Map
Part of
network
Primary Focus
This center treats substance use disorders and mental health conditions....
Typical Program Length
30+ days
Founded in 2025
1 year in business
Conditions We Treat
Anxiety, Bipolar, Codependency, Depression +1 More
Substance Use We Treat
Alcohol, Benzodiazepines, Co-Occurring Disorders, Cocaine +6 More
How to pay

Insurance Accepted

Accepts BlueCross BlueShield
BlueCross BlueShield
All Centers in Texas
Accepts United Healthcare
United Healthcare
All Centers in Texas
Does not accept Medicaid
Medicaid(Not Accepted)
Does not accept Medicare
Medicare(Not Accepted)
Provider's Policy: We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.
Verify Insurance
Private Pay Option

Cash Pay Rates

We don't have pricing information for this center. Please contact the center for more information.
Start with a Thorough Clinical Assessment
Start with a Thorough Clinical Assessment
Promises DFW begins care with an in-depth assessment to understand substance use patterns, mental health needs, and daily stressors. The team uses this information to build a customized plan and match clients to the right level of care and therapy combination. Ongoing check-ins help adjust goals and support steady progress.
Include Loved Ones Early
Include Loved Ones Early
Family support is part of care at Promises DFW. The team involves loved ones early, offering family therapy and monthly webinars led by field experts that help rebuild trust and strengthen communication. Families learn how addiction and mental health concerns affect relationships, and how to support recovery with healthier boundaries, routines, and encouragement after discharge.
Get Flexible Support Through Virtual Care
Get Flexible Support Through Virtual Care
Promises DFW offers a virtual intensive outpatient program (IOP) for clients who need structure without fully stepping away from daily responsibilities. Clients attend scheduled group sessions and individual support through a secure platform, practicing recovery tools at home. This option can support continued care while maintaining work and family routines
Stay Connected with Rooted Alumni Support
Stay Connected with Rooted Alumni Support
Rooted is Promises DFW’s alumni community, designed to help people stay connected after treatment. Alumni can access ongoing support, recovery resources, and opportunities to reconnect with peers. This continued accountability helps reinforce routines, strengthen motivation, and support long-term recovery as clients return to work, home life, and responsibilities.
Care Options

Levels of Care

Substance use and mental health issues can occur simultaneously or as primary conditions. Effective treatment explores how mental health conditions contribute to addiction, and vice-versa. Many rehabs treat substance use disorders and mental health conditions with personalized care plans.
Not included
Detox
Not Offered at This Center
Typically the initial stage of treatment for substance use, focusing on medically supervised management of withdrawal symptoms.
Included
Residential
Residential programs for substance use and mental health with structured care and 24/7 monitoring. Treatment takes place on-site, with behavioral health professionals often providing care in group, individual, and family settings.
Not included
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Included
Day Treatment
In a PHP, patients live at home but follow an intensive schedule of treatment. Most programs require you to be on-site for about 40 hours per week.
Included
Intensive Outpatient Program
An intensive outpatient program (IOP) falls between inpatient care and traditional outpatient services, with therapy and skills-building activities designed to support recovery and provide flexibility. IOP is ideal for those needing support but not the 24/7 care of a residential facility.
Included
Outpatient
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Not included
Virtual & In-Home Care
Not Offered at This Center
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Included
Co-Occurring Disorders
Substance use and mental health can occur simultaneously as co-occurring disorders. Treatment for co-occurring disorders involves therapy and other personalized interventions to address both conditions.
Treatment

Your Care Options

Specializations

Alcohol
Anxiety
Detox
Bipolar
Depression
Family Therapy
Holistic
Trauma

Who We Treat

Men
Women
Men and Women

Approaches

Evidence-Based
Gender-Specific
Holistic
Individual Treatment
Trauma Informed

Therapies

1-on-1 Counseling
Family Therapy
Group Therapy
Relapse Prevention Counseling
Trauma-Specific Therapy

Languages

English

Conditions We Treat

Anxiety
Bipolar
Codependency
Depression
Trauma

Substances We Treat

Alcohol
Benzodiazepines
Co-Occurring Disorders
Cocaine
Drug Addiction
Ecstasy
Heroin
Opioids
Prescription Drugs
Experience

Care Designed for Your Needs

Personal Amenities

Air-Conditioned Rooms
Shared Rooms

Amenities

Fitness Center
Outdoor Lounge
Outdoor Space
TV

Activities

Physical Fitness
Frequently Asked Questions

Further Research

The following therapies are included: group therapy, 1-on-1 counseling and more.
Lewisville, Texas, United States.
We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.
The typical length is 30+ days .
Promises Dallas-Fort Worth provides day treatment, intensive outpatient program and more.

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