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Waukesha, Wisconsin, United States
Waukesha County Behavioral Health Services
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Insurance AcceptedInsurance AcceptedCounty-run care for Waukesha residents, with 24/7 crisis care, a free women's substance use recovery program, and walk-in assessments and care planning.
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About Waukesha County Behavioral Health Services
Waukesha County Behavioral Health Services, part of Waukesha County Health and Human Services, helps county residents who are facing mental health or substance use challenges. They offer emergency care, outpatient treatment, and community support programs. All of their services are certified by the state of Wisconsin.
Evidence-Based Therapy for Waukeshans
Their outpatient care uses therapies like cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-focused counseling, and medication-assisted treatment. These treatments help people manage emotions, handle stress, and build healthier habits with strong, well-rounded support.
Weekday Outpatient Support
The outpatient clinic is open weekdays from 8 a.m. to 4:30 p.m. Walk-in hours are:
- Monday: 12:30 to 3 p.m.
- Tuesday: 8:30 to 10 a.m.
- Wednesday: 12:30 to 3 p.m.
- Thursday: 12:30 to 3 p.m.
- Friday: 8:30 to 10 a.m.
During these times, health professionals meet with new clients to assess their needs and create a plan for ongoing care.
Anytime Crisis Support
Waukesha County offers 24/7 crisis services for urgent mental health or substance use needs. The Crisis Resource Center (CRC), run with the help of volunteers, provides short-term support in a safe, home-like setting.
Special Programs to Meet Community Needs
For women with substance use disorders, the Women’s Health and Recovery Project (WHARP) offers free, family-friendly counseling and support. Clients also work with a peer specialist and recovery navigator to find helpful community resources.
Waukesha County also runs a co-responder program. In this program, mental health professionals work with law enforcement to respond to crisis calls. This helps people in crisis get the right care quickly while easing pressure on emergency rooms.
Additional community-based programs at Waukesha County Behavioral Health Services include Comprehensive Community Services (CCS), which uses a team approach to care, and the Community Support Program (CSP), which offers home visits and 24/7 crisis support for adults with long-term mental illness.
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Insurance Accepted
Provider's Policy:We do not discriminate on ability to pay. Costs are covered by a variety of sources such as Medicare, Medicaid and private insurance or HMO. We also provide a maximum monthly payment based on ability to pay. Our billing office provides a clear fee schedule to help you understand the service costs.
Humana
With roots in the health field dating back to 1961, Humana is a trusted insurance provider that proudly serves over 20 million Americans.
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Optum
Part of UnitedHealth Group, providing care to over 165,000 people worldwide.
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Medicaid
Signed into law through the Social Security Act in 1965, Medicaid is a United States government program that offers health insurance to those with limited income.
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Tricare
Providing health care programs that reinforce, maintain, and sustain good health for uniformed service members, retirees, and their families globally.
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Center Overview
Insurance
Accepted
Languages
English
Who We Treat
Men
Women
Men and Women
Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.
Address
514 Riverview Ave., Waukesha, WI 53188
Treatment Focus: Substance Use and Mental Health
Care Options
Substance use and mental health issues can occur simultaneously or as primary conditions. Effective treatment explores how mental health conditions contribute to addiction, and vice-versa. Many rehabs treat substance use disorders and mental health conditions with personalized care plans.
Residential
Not Offered at This Center
Residential programs for substance use and mental health with structured care and 24/7 monitoring. Treatment takes place on-site, with behavioral health professionals often providing care in group, individual, and family settings.
Residential centers in WisconsinSober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Sober living homes in Wisconsin
Outpatient
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Outpatient treatment in WisconsinVirtual & In-Home Care
Not Offered at This Center
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Online treatment centersLicensed Primary Mental Health
Some primary care providers offer mental health diagnosis and treatment. This can prevent patients from developing more serious conditions.
Co-Occurring Disorders
Substance use and mental health can occur simultaneously as co-occurring disorders. Treatment for co-occurring disorders involves therapy and other personalized interventions to address both conditions.
Dual diagnosis treatment centers in Wisconsin
Treatment
Specializations
Women
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
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Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
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Licensed Primary Mental Health
Some primary care providers offer mental health diagnosis and treatment. This can prevent patients from developing more serious conditions.
First Responders Program
Paramedics, police officers, firefighters, and others join in a specific First Responders program, usually focused on trauma, grief, and work-life balance.
Approaches
Individual Treatment
Individual care meets the needs of each patient, using personalized treatment to provide them the most relevant care and greatest chance of success.
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Twelve Step
Incorporating spirituality, community, and responsibility, 12-Step philosophies prioritize the guidance of a Higher Power and a continuation of 12-Step practices.
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Therapies
1-on-1 Counseling
Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.
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Cognitive Behavioral Therapy
Family Therapy
Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.
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Twelve Step Facilitation
12-Step groups offer a framework for addiction recovery. Members commit to a higher power, recognize their issues, and support each other in the healing process.
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Dialectical Behavior Therapy
Group Therapy
Conditions We Treat
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
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Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
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Gambling
Excessive, repetitive gambling causes financial and interpersonal problems. This addiction can interfere with work, friendships, and familial relationships.
Trauma
Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."
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Substances We Treat
Alcohol
Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.
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Co-Occurring Disorders
A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.
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Drug Addiction
Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.
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Heroin
Heroin is a highly addictive and illegal opioid. It can cause insomnia, collapsed veins, heart issues, and additional mental health issues.
Opioids
Opioids produce pain-relief and euphoria, which can lead to addiction. This class of drugs includes prescribed medication and the illegal drug heroin.
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Smoking Cessation
Quitting smoking—i.e., ceasing to smoke—means giving up smoking nicotine and tobacco products. This process has very important health benefits.
Synthetic Drugs
Synthetic drugs are made in a lab, unlike plant-based drugs like mushrooms. Most synthetic drugs are either stimulants or synthetic cannabinoids.
Nicotine
Experience
Special Considerations
First Responders Program
Paramedics, police officers, firefighters, and others join in a specific First Responders program, usually focused on trauma, grief, and work-life balance.
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