Learn Dealing With Difficult People?...

Dealing With Difficult People? Use These 4 Psychology-Backed Tips

Stressed woman with hand on forehead arguing with blurred man in the background
By
Tori Utley, LADC profile
Tori Utley, LADC
Tori Utley, LADC profile
Tori Utley, LADC
Author

Tori Utley is an entrepreneur working jointly in technology innovation and addiction recovery, holding an M.B.A. and an addictions counseling license in Minnesota. By day, she works as a mobile Product Manager at Mayo Clinic and is working with the Department of Psychiatry and Psychology on a new mobile application for mood monitoring and mental health.

Updated December 22, 2025

People are messy. They come with baggage, personalities and a multitude of differences.

You may be experiencing a challenging interpersonal dynamic at work, at home or in your group of friends. But regardless of where or how you’re struggling with challenging people, it can be draining and difficult on your life and mood.

You might be dealing with a negative coworker, a challenging family member, or a friend from your past. No matter who, what or when, try not to let the drama or stress of the people in your life be all-consuming. Instead, try using some wisdom from recovery to help get you through.

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Here are 4 tips to get you started:

1. Adjust Your Behavior First

You might have learned this one in treatment. Whether you call it staying in your lane or keeping your side of the house clean, it’s important to remember that any of us can really only change ourselves. If you’re struggling with a difficult person, try thinking through the adjustments you can make to your own actions first. Are there comments you make that worsen a situation? Better ways you can react? Spend a few minutes writing down or thinking through how you can better handle yourself in tense situations. Chances are, your small efforts will go a long way.

2. Have Honest Conversations

Honesty and assertiveness are healthy ways to communicate in the world. In addiction, you may have bottled up your feelings or acted out in anger, which are both unhealthy ways to cope with interpersonal conflict. Instead, practice honesty. This one might take some work. Sitting down with the person you’re having a hard time with can be nerve-wracking. Try not to get nervous, and instead be compassionate yet to-the-point. Use “I” statements rather than blaming ones, and use the first tip – take accountability for your actions, share how a person’s actions have made you feel, and keep it to the point. Avoid getting overly personal, offensive or emotional about the conflict, and go into the conversation with resolution and reconciliation in mind.

3. Embrace Boundaries

It’s not always easy to put up boundaries, but it is always possible. This one might apply most to some of your using friends or even certain family members. If adjusting your own behavior and having an honest conversation doesn’t work, try putting up boundaries. If you’re comfortable, tell the person you prefer not to talk about X topic with them. Or, create boundaries that only you, your mentors and your sponsor know about. Ask for their help in keeping you accountable as you work to maintain boundaries, and adjust your expectations of the relationship accordingly.Depending on the relationship dynamic, setting boundaries might even mean cutting the relationship out of your life completely (if possible), especially when lighter boundaries, honesty or self-reflection offer no avail to fixing the relationship. Be sure to work with your support network as you make these decisions – cutting off a negative relationship is never easy, and you want to make sure you do so with tact, wisdom and the tools of recovery.

4. Give Second Chances

While you’ll have to use discretion and wisdom with this one, always make sure you’re willing to give second chances, just like you were given a second chance in recovery. If you’re having a hard time getting over something someone has said or done to you, think back to the amends you’ve made and the forgiveness you’ve received in recovery. Take a few moments to reflect on how it feels to have been forgiven and sit in gratitude. Now, move forward with that same spirit of grace, second chances and forgiveness. You’ll feel lighter and freer to pursue your own recovery while you build healthy relationships along the way.

Applying Recovery Principles to All Parts of Your Life

This is the benefit of recovery: you can use it in all other parts of your life. The lessons you’ve learned staying sober are now some of your most valuable assets. These assets are wisdom, patience, determination, and compassion – and you have them at your disposal at all times.

It still won’t be easy working with challenging people, but at least you’ll be equipped with the tools, skills and strategies to get through it. And that’s the exciting part.

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FAQs

A: A good first step when dealing with difficult people is to stay calm, avoid matching the other person’s intensity, and focus on what you can control in the interaction. It is recommended to respond with empathy, clear communication, and realistic expectations rather than trying to force the person to change.

A: Healthy boundaries mean clearly stating what behavior you will and will not accept, then following through consistently. Setting boundaries can protect your time, energy, and mental health, and it is often an important part of building healthier relationships.

A: People may come across as difficult for many reasons, including stress, poor communication skills, unresolved emotional pain, or mental health challenges. Understanding that difficult behavior can have underlying causes does not excuse harmful actions, but it can help you respond more thoughtfully and avoid taking everything personally.

A: It may be time to step back if the relationship becomes harmful, consistently drains your well being, or crosses into controlling, threatening, or abusive behavior. If you are dealing with abuse, safety matters most, and leaving can be risky, so it is often safest to seek support and make a plan with a trusted professional or domestic violence resource.

A: Ongoing conflict can raise stress levels and wear down your emotional energy, especially when the situation feels constant or unpredictable. Practicing self care, leaning on supportive people, and using stress management strategies can help protect your mental health when difficult relationships are hard to avoid.

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