First Step Services - Raleigh

Substance Use and Mental Health
Outpatient
3.2
(25)
Unclaimed
Insurance

Located near downtown Raleigh, North Carolina, this center provides mental health and substance use treatment for people experiencing anxiety, depression, bipolar, trauma, or alcohol and drug concerns. They offer multiple outpatient levels of care, including intensive outpatient programs (IOP), counseling, psychiatric services, and aftercare. Their mission and vision emphasize person-centered care, accessibility, and supporting each individual’s full recovery potential along the way.

Counseling Methods & Client Support

They use evidence-based therapies to guide clients toward lasting change. Counselors provide cognitive behavioral therapy (CBT), motivational enhancement therapy, 12-step facilitation, and stages of change focused groups. Therapists build strength-based relationships, encourage honest self-reflection, and coordinate care with the center’s psychiatrist. This approach helps clients build confidence, improve coping skills, and reduce problems caused by substance use or mental health struggles.

Environment & Client Experience

Offers a comfortable and private setting for individual sessions, group counseling, and telehealth appointments. Clients meet in welcoming shared spaces designed for discussion, support, and skill-building. They also offer structured group routines, educational activities, and recovery-focused support that help clients maintain stability in daily life while receiving care.

AT A GLANCE

Center Overview

Location
211 East Six Forks Road, Suite 117, Raleigh, NC 27609 View Map
Primary Focus
This center treats substance use disorders and mental health conditions....
Accreditation
CARF
Founded in 2001
25 years in business
Conditions We Treat
Anxiety, Bipolar, Depression, Grief and Loss +3 More
Substance Use We Treat
Alcohol, Drug Addiction, Heroin, Opioids +1 More
First Step Services - Raleigh logo
firststepnc.com
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How to pay

Insurance Accepted

Provider's Policy: First Step services is in network with most major insurance companies, and also self Pay/Cash allows those without insurance to pay cash at a discounted rate.
(919) 833-8899
Private Pay Option

Cash Pay Rates

We don't have pricing information for this center. Please contact the center for more information.
Care Options

Levels of Care

Substance use and mental health issues can occur simultaneously or as primary conditions. Effective treatment explores how mental health conditions contribute to addiction, and vice-versa. Many rehabs treat substance use disorders and mental health conditions with personalized care plans.
Not included
Detox
Not Offered at This Center
Typically the initial stage of treatment for substance use, focusing on medically supervised management of withdrawal symptoms.
Not included
Residential
Not Offered at This Center
Residential programs for substance use and mental health with structured care and 24/7 monitoring. Treatment takes place on-site, with behavioral health professionals often providing care in group, individual, and family settings.
Not included
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Included
Intensive Outpatient Program
An intensive outpatient program (IOP) falls between inpatient care and traditional outpatient services, with therapy and skills-building activities designed to support recovery and provide flexibility. IOP is ideal for those needing support but not the 24/7 care of a residential facility.
Included
Outpatient
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Included
Virtual & In-Home Care
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Treatment

Your Care Options

Specializations

Alcohol
Anxiety
Depression
Drug Addiction

Who We Treat

Men
Women
Couples
Men and Women

Approaches

Evidence-Based
Individual Treatment
Twelve Step

Therapies

1-on-1 Counseling
Cognitive Behavioral Therapy
Couples Counseling
Family Therapy
Group Therapy
Life Skills
Medication-Assisted Treatment
Motivational Interviewing
Online Therapy

Languages

English

Conditions We Treat

Anxiety
Bipolar
Depression
Grief and Loss
Post Traumatic Stress Disorder
Stress
Trauma

Substances We Treat

Alcohol
Drug Addiction
Heroin
Opioids
Prescription Drugs
Experience

Care Designed for Your Needs

Personal Amenities

Private or Shared Rooms

Smoking and Vaping Policy

Smoking Allowed in Designated Areas
Vaping Allowed in Designated Areas
Frequently Asked Questions

Further Research

The following therapies are included: group therapy, 1-on-1 counseling and more.
Raleigh, North Carolina, United States.
First Step services is in network with most major insurance companies, and also self Pay/Cash allows those without insurance to pay cash at a discounted rate.
First Step Services - Raleigh provides intensive outpatient program, virtual and more.

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