All CentersAction for a Better Community New Directions

Action for a Better Community New Directions

Substance Use and Mental Health
Outpatient
Unclaimed
Insurance

ABC New Directions is an outpatient clinic that helps people who are struggling with alcohol and drug use. They treat individuals of all ages and offer care like evaluations, individual and group counseling, and Medication Assisted Treatment (MAT). The program is known for supporting both clients and their families through every step of recovery.

Therapies That Support Long-Term Sobriety

Their approach is rooted in trauma-informed care and the belief that addiction affects the whole family. They use therapies like relapse prevention, family counseling, and recovery management to help clients stay on track. These services give people the tools they need to heal, stay substance-free, and build healthier lives.

Guiding Clients Through Every Step of Recovery

The program also offers flexible evening and weekend hours, DWI evaluations, gender-specific groups, and work readiness help. New Directions partners with local resources to boost clients’ access to care and long-term support. This focus on real-life tools and community connection helps people regain control and move forward.

AT A GLANCE

Center Overview

Location
400 West Ave., 3rd floor, Rochester, NY 14611 View Map
Primary Focus
This center treats substance use disorders and mental health conditions....
Typical Program Length
Various
Founded in 2018
8 years in business
Conditions We Treat
Anger, Trauma
Substance Use We Treat
Alcohol, Benzodiazepines, Co-Occurring Disorders, Cocaine +6 More
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MEDICATION ASSISTED TREATMENT

Supportive Medication for Recovery

Medication-Assisted Treatment (MAT) is an evidence-based approach that pairs FDA-approved medications with counseling to treat addiction. The medications are used to reduce cravings, ease withdrawal symptoms, or block the effects of substances. More about MAT

Methadone

(Dolophine®, Methadose®)
Reduces opioid cravings
Not Available

Naltrexone

(Vivitrol®, Revia®)
Blocks opioid effects
Available

Buprenorphine

(Suboxone®, Subutex®, Sublocade®, Zubsolv®)
Eases opioid withdrawal
Available

Note: Treatment centers offer different forms of MAT—such as oral tablets, dissolvable films, or monthly injections—and their policies can vary based on state regulations, provider preferences, and insurance coverage. Because of these differences, it's best to contact the center directly to learn what options are available and what might be right for your situation.

How to pay

Insurance Accepted

Provider's Policy: The clinic accepts Medicaid, Medicare, private insurance, self-pay, and offers a sliding fee scale based on income.
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Private Pay Option

Cash Pay Rates

We don't have pricing information for this center. Please contact the center for more information.
Care Options

Levels of Care

Substance use and mental health issues can occur simultaneously or as primary conditions. Effective treatment explores how mental health conditions contribute to addiction, and vice-versa. Many rehabs treat substance use disorders and mental health conditions with personalized care plans.
Not included
Residential
Not Offered at This Center
Residential programs for substance use and mental health with structured care and 24/7 monitoring. Treatment takes place on-site, with behavioral health professionals often providing care in group, individual, and family settings.
Not included
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Included
Outpatient
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Not included
Virtual & In-Home Care
Not Offered at This Center
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Included
Licensed Primary Mental Health
Some primary care providers offer mental health diagnosis and treatment. This can prevent patients from developing more serious conditions.
Included
Co-Occurring Disorders
Substance use and mental health can occur simultaneously as co-occurring disorders. Treatment for co-occurring disorders involves therapy and other personalized interventions to address both conditions.
Treatment

Your Care Options

Specializations

Drug Addiction

Who We Treat

Men
Women
Men and Women

Approaches

Gender-Specific
Individual Treatment
Trauma Informed

Therapies

1-on-1 Counseling
Family Therapy
Group Therapy
Life Skills
Medication-Assisted Treatment
Relapse Prevention Counseling
Trauma-Specific Therapy

Languages

English
Spanish

Conditions We Treat

Anger
Trauma

Substances We Treat

Alcohol
Benzodiazepines
Co-Occurring Disorders
Cocaine
Drug Addiction
Heroin
Methamphetamine
Opioids
Prescription Drugs

Aftercare

Support Meetings
Recovery Coach
Outpatient Treatment
Employment Counseling
Experience

Care Designed for Your Needs

Smoking and Vaping Policy

Smoking Not Allowed
Vaping Not Allowed

We love hearing about your treatment experience

Frequently Asked Questions

Further Research

The following therapies are included: group therapy, 1-on-1 counseling and more.
Rochester, New York, United States.
The clinic accepts Medicaid, Medicare, private insurance, self-pay, and offers a sliding fee scale based on income.
The typical length is Various.
Action for a Better Community New Directions provides licensed primary mental health, outpatient and more.

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