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Recovery.com combines independent research with expert guidance on addiction and mental health treatment. Our mission is to help everyone find the best path to recovery through the most comprehensive, helpful network of treatment providers worldwide.
Advisory Board
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PROMIS Hay Farm
This provider's information has been quality-checked by Recovery.com's Research Team for accuracy and completeness, including center verification through appropriate third-party organizations.
Treatment Focus
You can admit to this center with a primary substance use disorder or a primary mental health condition. You'll receive support each step of the way and individualized care catered to your unique situation and diagnosis.
Primary Level of Care
Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.
Treatment Focus
You can admit to this center with a primary substance use disorder or a primary mental health condition. You'll receive support each step of the way and individualized care catered to your unique situation and diagnosis.
Primary Level of Care
Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.
Private Pay
You pay directly for treatment out of pocket. This approach can offer enhanced privacy and flexibility, without involving insurance. Exact costs vary based on program and length of stay. Contact the center for specific details.
PROMIS Hay Farm
PROMIS Hay Farm
About PROMIS Hay Farm
For over 35 years, PROMIS has helped clients recover from the challenges of mental health, substance addiction, behavioural health, and eating disorders. Qualified clinicians and therapists deliver a range of services including residential primary treatment, detox, individual therapy, family therapy, and aftercare. Their small staff-to-client ratio and flexible lengths of stay—a minimum of 1 week—ensure clients get the attention and bespoke care they need.
Make Progress with Personalized, Comprehensive Care
PROMIS’ compassionate professionals are trusted allies clients can count on. Their integrated team includes doctors, nurses, psychiatrists, psychologists, therapists, and support staff, blending diverse expertise to provide comprehensive care. Treatments are highly personalized, combining evidence-based approaches like cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT), and eye movement therapy (EMDR) with holistic therapies such as equine therapy, somatic experiencing, and life coaching. Clients benefit from daily one-to-one therapy sessions, ensuring continuous progress and tailored support, with expert clinicians also offering medication management.
Develop Lasting Strategies for Eating Disorder Recovery
PROMIS provides comprehensive care for clients seeking to reclaim their lives from eating disorders, such as binge eating, anorexia nervosa, and bulimia nervosa. They combine psychological interventions, nutritional guidance from on-site nutritionists, and medical monitoring to create a personalized treatment plan. Their approach includes cognitive behavioural therapy (CBT), which helps clients identify and restructure distorted thoughts, face anxiety-provoking situations, and develop critical coping skills.
Find Continued Support with 12-Month Aftercare
People in recovery are at their most vulnerable during their first year after treatment, which is why PROMIS has a 12-month aftercare programme. Included as part of this ‘continuous recovery’ programme, clients can attend therapy for 24 days over a 12-month period.
Relax in Countryside Luxury
PROMIS Hay Farm is a stress-free setting where a homely feel meets modern treatment methods for a more introspective healing journey. Their wheelchair-accessible, 14-bed home provides each client a private room with plenty of personal space, including a flat-screen TV. Gourmet chefs serve fresh and nourishing food, and can accommodate dietary preferences. Clients enjoy a gym and spa facilities, a business centre, a recreation room, and a dedicated art therapy and music room. Outside, clients can take advantage of PROMIS’ large gardens and the neighboring nature reserves and woodlands. PROMIS also offers immediate admission to take away the burden of waiting for recovery, and pick-up services all over the United Kingdom.
Highlights from the Center
Highlights
These highlights are provided by and paid for by the center.
Therapeutic Location
Customized Treatment Plans
Holistic Approach
Eating Disorders Program
Center Overview
Treatment Focus
You can admit to this center with a primary substance use disorder or a primary mental health condition. You'll receive support each step of the way and individualized care catered to your unique situation and diagnosis.
Pricing and Program Length
Estimated Center Costs
The cost listed here (£7,000/ week), is an estimate of program cost. Center price can vary based on program and length of stay. Contact the center for more information. Recovery.com strives for price transparency so you can make an informed decision.
PROMIS London Location
Recovery.com Verified Listing
Recovery.com verified that the name, location, contact information and license to operate for this treatment provider are valid and up-to-date.
CQC Rating: Good
Registered with Companies House
Recovery.com is an independent, third-party mental health resource. Verification does not imply endorsement and does not guarantee the quality of treatment services.
Meet your care team
Robin Lefever
Managing Director
BSc in Psychology
Dr. Sarah Maginn
Psychiatrist
Dr. Laimonas Goncaras
Primary Care Physician
MD
Clayton Grant
Senior Therapist
Linda Stevens
Senior Therapist
Addictive Behaviors Counseling Diploma, CSCT Diploma in Counseling
Samiya Anwar
Senior Therapist
MSc. Clinical Psychology, MSc. Forensic Psychology and Mental Health
Lucy Moorhead
Senior Therapist
MSc in Psychotherapy
Lucy Britton
Admissions and Professional Relationships Manager
Advanced Diploma in Humanistic Integrative Counselling
Hazel Lydon
Registered Mental Health Nurse
Psychology Degree & Nursing Degree
Chris Rowbotham
Registered Mental Health Nurse
Natalie Ash
Registered Nurse
Sarah Chrystal
Therapist
MSc in Addiction Counselling
Kerry Nolan
Therapist
Janet Hand
Creative Therapist
Doctorate and Masters (distinction) in Psychoanalytic Studies, PG CERT in Psychodynamic Counselling, Prof Diploma in Integrative Counselling (distinction)
Ravi Holy
Therapist
Sarah Pini
Therapist
Level 6 in Integrative Counselling with Distinction at Inter-Psyche
Aishwarya Joshi
Therapist
Masters in Clinical Psychology
Sofia Michaels
Equine Practitioner
MSc in Animal Health & Welfare
Louise Jukes
Trainee Therapist
BA with Honours
Adam Smith
Operations Manager / HSE Officer
Charlotte Broster
Media Production
Chester Page
Clinical and Compliance Manager
Master’s Level in Psychology and Therapeutic Interventions
Gilly Marshall
Admissions Officer
First-Class Degree in Counselling, Coaching & Mentoring
Mark Smisson
Head Chef
Mark Milsom
Head of Maintenance
Tracy Darrall
Head of Housekeeping
Treatment
Specializations
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
Drug Addiction
Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.
Trauma
Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."
Eating Disorders
An eating disorder is a long-term pattern of unhealthy behavior relating to food. Most people with eating disorders have a distorted self-image.
Detox
Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.
Alcohol
Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.
Who We Treat
Men and Women
Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.
Executives
Executive treatment programs typically directly support the needs of people who manage businesses and may provide flexible schedules and office space to allow work during treatment.
Professionals
Busy, high-ranking professionals get the personalized treatment they need with greater accommodations for work, privacy, and outside communication.
Treatment Services
Residential
In a residential rehab program, patients live onsite, with access to daily treatment and 24-hour care. An average stay is 30-90 days.
Licensed Primary Mental Health
Some primary care providers offer mental health diagnosis and treatment. This can prevent patients from developing more serious conditions.
Detox
Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.
Approaches
Experiential
Expressive tools and therapies help patients process past situations, learn more about themselves, and find healing through action.
Holistic
A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.
Evidence-Based
A combination of scientifically rooted therapies and treatments make up evidence-based care, defined by their measured and proven results.
Individual Treatment
Individual care meets the needs of each patient, using personalized treatment to provide them the most relevant care and greatest chance of success.
Therapies
Physiotherapy
Also called physical therapy, this approach includes exercise and various medical treatments for injury, pain, and disease.
1-on-1 Counseling
Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.
Family Therapy
Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.
Equine Therapy
Guided interactions with trained horses, their handler, and a therapist can help patients improve their self-esteem, trust, empathy, and social skills.
Acceptance and Commitment Therapy (ACT)
This cognitive behavioral therapy teaches patients to accept challenging feelings and make the appropriate changes to reach personal goals.
Psychoeducation
This method combines treatment with education, teaching patients about different paths toward recovery. This empowers them to make more effective decisions.
Conditions We Treat
Post Traumatic Stress Disorder
PTSD is a long-term mental health issue caused by a disturbing event or events. Symptoms include anxiety, dissociation, flashbacks, and intrusive thoughts.
Chemsex
Also called Party 'n' Play (PnP), chemsex refers to using drugs, like methamphetamine, to enhance sexual activity.
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
Grief and Loss
Grief is a natural reaction to loss, but severe grief can interfere with your ability to function. You can get treatment for this condition.
Obsessive Compulsive Disorder (OCD)
OCD is characterized by intrusive and distressing thoughts that drive repetitive behaviors. This pattern disrupts daily life and relationships.
Pornography Addiction
A person with a porn addiction is emotionally dependent on pornography to the point that it interferes with their daily life and relationships.
Gambling
Excessive, repetitive gambling causes financial and interpersonal problems. This addiction can interfere with work, friendships, and familial relationships.
Personality Disorders
Personality disorders destabilize the way a person thinks, feels, and behaves. If untreated, they can undermine relationships and lead to severe distress.
Stress
Stress is a natural reaction to challenges, and it can even help you adapt. However, chronic stress can cause physical and mental health issues.
Substances We Treat
Cocaine
Cocaine is a stimulant with euphoric effects. Agitation, muscle ticks, psychosis, and heart issues are common symptoms of cocaine abuse.
Prescription Drugs
It's possible to abuse any drug, even prescribed ones. If you crave a medication, or regularly take it more than directed, you may have an addiction.
Benzodiazepines
Benzodiazepines are prescribed to treat anxiety and sleep issues. They are highly habit forming, and their abuse can cause mood changes and poor judgement.
Co-Occurring Disorders
A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.
Drug Addiction
Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.
Heroin
Heroin is a highly addictive and illegal opioid. It can cause insomnia, collapsed veins, heart issues, and additional mental health issues.
Synthetic Drugs
Synthetic drugs are made in a lab, unlike plant-based drugs like mushrooms. Most synthetic drugs are either stimulants or synthetic cannabinoids.
Methamphetamine
Methamphetamine, or meth, increases energy, agitation, and paranoia. Long-term use can result in severe physical and mental health issues.
Opioids
Opioids produce pain-relief and euphoria, which can lead to addiction. This class of drugs includes prescribed medication and the illegal drug heroin.
Languages
Experience
Personal Amenities
Amenities
Special Considerations
Healthy Meals are provided
Great food meets great treatment, with providers serving healthy meals to restore nutrition, wellbeing, and health.
Pet Friendly
For greater comfort and healing, pet-friendly treatment centers welcome dogs and animal companions to stay with their owners while they attend treatment.
Clients can bring their own pet(s)
For greater comfort and healing, pet-friendly treatment centers welcome dogs and animal companions to stay with their owners while they attend treatment.
Flexible technology policies
Centers with flexible technology policies allow professionals to stay in touch with work and give patients a greater sense of connection and normalcy.
Activities
Yoga
Yoga is both a physical and spiritual practice. It includes a flow of movement, breathing techniques, and meditation.
Off-Site Activities
Yoga
Yoga is both a physical and spiritual practice. It includes a flow of movement, breathing techniques, and meditation.
Off-Site Amenities
Learn More About the Center
EMDR Treatment for Trauma
Learn about this effective method for alleviating distress associated with traumatic memories.
Mental Health Treatment
Find out more about the variety of mental health conditions treated at PROMIS.
Eating Disorder Treatment
Read about the types of eating disorders and the therapies PROMIS uses to treat them.
Review from an American Clinician
Read an outside perspective on PROMIS’ programs and facilities from a counselor from the States.
What people are saying
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