All Centers
United States
North Carolina
Shelby
Phoenix Counseling Center

Phoenix Counseling Center

Substance Use and Mental Health
•
Residential
3.5
(22)
Unclaimed
Insurance

Phoenix Counseling Center

3.5
•Substance Use and Mental Health•Residential
About
Insurance
Treatment
Amenities
FAQs

Phoenix Counseling Center runs the Cleveland Crisis and Recovery Center, a 16-bed inpatient facility in Cleveland County that supports adults (18+) experiencing mental health or substance use emergencies. Whether someone is facing a serious episode of depression, anxiety, drug or alcohol intoxication, or unsafe behavior, the center offers short-term care in a safe, supervised setting with help from a team of licensed professionals.

Stabilize During a Time of Crisis

The focus is on helping individuals stabilize during a crisis so they can take the next step toward recovery. Most stays last between 7 and 14 days and include therapy, medication support, and planning for continued care after discharge. The center also offers tailored care management (TCM), where a care manager and team help connect clients to health, behavioral, and community services based on their unique needs.

Engage in Activities That Restore Balance

A typical day at the center includes counseling sessions, structured group activities, meals, and rest—all designed to reduce distress and promote healing. The environment is calm and respectful, with semi-private rooms that provide both comfort and necessary supervision. Every part of the experience is aimed at easing immediate pain and building a solid foundation for long-term recovery.

AT A GLANCE

Center Overview

Location
609 North Washington Street, Shelby, North Carolina 28150 View Map
Primary Focus
This center treats substance use disorders and mental health conditions....
Accreditation
CARF
Occupancy
16-30 beds
Conditions We Treat
Anger, Anxiety, Depression, Perinatal Mental Health +2 More
Substance Use We Treat
Alcohol, Benzodiazepines, Chronic Relapse, Co-Occurring Disorders +5 More
Phoenix Counseling Center logo

(704) 751-3693

phoenixcc.us
Are you the owner of this center? Claim it
How to pay

Insurance Accepted

Accepts BlueCross BlueShield
BlueCross BlueShield
All Centers in North Carolina
Accepts Aetna
Aetna
All Centers in North Carolina
Accepts Cigna
Cigna
All Centers in North Carolina
Accepts Medicaid
Medicaid
All Centers in North Carolina
Accepts Medicare
Medicare
All Centers in North Carolina
Accepts Tricare
Tricare
All Centers in North Carolina
Provider's Policy: Our admissions team will work with you to explore the right payment options based on your needs, ensuring you get the best possible treatment.
(704) 751-3693
Private Pay Option

Cash Pay Rates

We don't have pricing information for this center. Please contact the center for more information.
(704) 751-3693
Care Options

Levels of Care

Substance use and mental health issues can occur simultaneously or as primary conditions. Effective treatment explores how mental health conditions contribute to addiction, and vice-versa. Many rehabs treat substance use disorders and mental health conditions with personalized care plans.
Not included
Detox
Not Offered at This Center
Typically the initial stage of treatment for substance use, focusing on medically supervised management of withdrawal symptoms.
Not included
Residential
Not Offered at This Center
Residential programs for substance use and mental health with structured care and 24/7 monitoring. Treatment takes place on-site, with behavioral health professionals often providing care in group, individual, and family settings.
Not included
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Not included
Outpatient
Not Offered at This Center
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Not included
Virtual & In-Home Care
Not Offered at This Center
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Included
Co-Occurring Disorders
Substance use and mental health can occur simultaneously as co-occurring disorders. Treatment for co-occurring disorders involves therapy and other personalized interventions to address both conditions.
Treatment

Your Care Options

Specializations

Alcohol
Depression
Drug Addiction
Suicidality
Trauma

Who We Treat

Men
Women
Older Adults
Young Adults
LGBTQ+
Men and Women
Veterans

Approaches

Twelve Step

Therapies

1-on-1 Counseling
Cognitive Behavioral Therapy
Couples Counseling
Family Therapy
Group Therapy
Life Skills
Medication-Assisted Treatment
Motivational Interviewing
Online Therapy

Languages

English

Conditions We Treat

Anger
Anxiety
Depression
Perinatal Mental Health
Suicidality
Trauma

Substances We Treat

Alcohol
Benzodiazepines
Chronic Relapse
Co-Occurring Disorders
Cocaine
Drug Addiction
Methamphetamine
Opioids
Smoking Cessation

Aftercare

Support Meetings
Employment Counseling
Experience

Care Designed for Your Needs

Activities

AA/NA Meetings

Smoking and Vaping Policy

Smoking Not Allowed
Vaping Not Allowed
Frequently Asked Questions

Further Research

The following therapies are included: group therapy, 1-on-1 counseling and more.
Shelby, North Carolina, United States.
Our admissions team will work with you to explore the right payment options based on your needs, ensuring you get the best possible treatment.

Explore More

Easily search by condition, location, and other programs tailored to meet your needs.

Specializations

Popular Searches