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About Us
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South Kensington, London, England
PROMIS London
Verified
Verified
This provider’s information has been quality-checked by Recovery.com’s Research Team for accuracy and completeness, including center verification through appropriate third-party organizations.
Estimated Cash Pay Rate
The cost listed here (£7,000/ week) is an estimate of the cash pay price. Center pricing can vary based on program and length of stay. Contact the center for more information. Recovery.com strives for price transparency so you can make an informed decision.
Highlights from the Center
Highlights
These highlights are provided by and paid for by the center.
Customized Treatment Plans
Licensed for Both Addiction & Mental Health
Trauma-Informed Care
Tech Friendly
About PROMIS London
For over 35 years, PROMIS has helped clients recover from the challenges of mental health, substance addiction, behavioural health, and eating disorders. Qualified clinicians and therapists deliver a range of services including residential primary treatment, detox, individual therapy, family therapy, and aftercare. Their small staff-to-client ratio and flexible lengths of stay—a minimum of 1 week—ensure clients get the attention and bespoke care they need.
Make Progress with Personalized, Comprehensive Care
PROMIS’ compassionate professionals are trusted allies clients can count on. Their integrated team includes doctors, nurses, psychiatrists, psychologists, therapists, and support staff, blending diverse expertise to provide comprehensive care. They provide medically assisted detox that alleviates physical and psychological withdrawal symptoms with 24/7 support. Treatments are highly personalized, combining evidence-based approaches like cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT), and eye movement therapy (EMDR) with holistic therapies such as art therapy, somatic experiencing, and life coaching. Clients benefit from daily one-to-one therapy sessions, ensuring continuous progress and tailored support, with expert clinicians also offering medication management.
Develop Lasting Strategies for Eating Disorder Recovery
PROMIS provides comprehensive care for clients seeking to reclaim their lives from eating disorders, such as binge eating, anorexia nervosa, and bulimia nervosa. They combine psychological interventions, nutritional guidance from on-site nutritionists, and medical monitoring to create a personalized treatment plan. Their approach includes cognitive behavioural therapy (CBT), which helps clients identify and restructure distorted thoughts, face anxiety-provoking situations, and develop critical coping skills.
Find Continued Support with 12-Month Aftercare
People in recovery are at their most vulnerable during their first year after treatment, which is why PROMIS has a 12-month aftercare programme. Included as part of this ‘continuous recovery’ programme, clients can attend therapy for 24 days over a 12-month period.
Thrive in Peace Amidst Urban Energy
PROMIS London is a quiet Mews house in South Kensington where world-class therapy meets cultural richness and accessibility. Their 9-bed home provides each client a private room or suite with plenty of personal space, including a flat-screen TV. Gourmet chefs serve fresh and nourishing food, and can accommodate dietary preferences. Clients enjoy a nearby private gym and spa facilities, and proximity to London's major attractions, museums, and business hub. PROMIS also offers immediate admission to take away the burden of waiting for recovery, and pick-up services all over the United Kingdom.
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Reclaim Life from Mental Health Issues
PROMIS Hay Farm treats primary mental health conditions like anxiety, bipolar disorder, depression, obsessive-compulsive disorder, trauma, and more. They are able to support clients who already have a mental health diagnosis as well as clients who have not been clinically diagnosed but feel they need assistance handling symptoms. Treatment seeks to identify the root cause and help clients change unhelpful thought or behavioural patterns with 1-to-1, group, and family therapy, and medical management when appropriate.
Equip Loved Ones with Tools for Eating Disorder Healing
PROMIS offers specialized family-based treatment to support clients and their loved ones in the recovery journey for eating disorders. This long-term therapy strengthens family functioning and equips families with tools to create a supportive environment for healing. By addressing individual family dynamics and fostering collaboration, family-based treatment empowers families to become active participants in the recovery process, improving outcomes for the client and their relationships.
Process Trauma with Expert Guidance
PROMIS provides compassionate care for clients recovering from sexual assault, physical abuse, or other traumatic experiences. Their trauma treatment combines group settings to foster connection and support, with tailored techniques to help clients process memories, manage post-traumatic stress disorder (PTSD), and regain control over their lives. With experienced therapists guiding the process, clients explore the impact of trauma, make meaning of their experiences, and discover pathways to healing over the course of 8–10 sessions.
Easily Access Quality Care for Executives & Internationals
PROMIS provides international clients and working professionals with discreet, flexible access to high-quality care in the heart of London. Clients can maintain professional and personal commitments during treatment with shorter stays, separate working spaces, quiet rooms, and tech-friendly amenities such as Wi-Fi. By prioritising wellness alongside work flexibility, PROMIS helps busy executives recover from stress, burnout, and addiction without sacrificing their responsibilities.
Verified by Recovery.com
Our research team verified that the name, location, contact information and license to operate for this treatment provider are valid and up-to-date. PROMIS London has verified the information on this page to be accurate.
CQC Rating: Good
Registered with Companies House
Recovery.com is an independent, third-party mental health resource. Verification does not imply endorsement and does not guarantee the quality of treatment services
Center Overview
Estimated Center Costs
The cost listed here (£7,000/ week), is an estimate of program cost. Center price can vary based on program and length of stay. Contact the center for more information. Recovery.com strives for price transparency so you can make an informed decision.
Executives
Executive treatment programs typically directly support the needs of people who manage businesses and may provide flexible schedules and office space to allow work during treatment.
Men and Women
Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.
Professionals
Busy, high-ranking professionals get the personalized treatment they need with greater accommodations for work, privacy, and outside communication.
Treatment Focus
You can admit to this center with a primary substance use disorder or a primary mental health condition. You'll receive support each step of the way and individualized care catered to your unique situation and diagnosis.
Treatment
Specializations
Alcohol
Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
Detox
Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.
Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
Drug Addiction
Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.
Eating Disorders
An eating disorder is a long-term pattern of unhealthy behavior relating to food. Most people with eating disorders have a distorted self-image.
Trauma
Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."
Treatment Services
Detox
Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.
Intensive Family Program
Some rehabs offer intensive programs for loved ones. Group and individual therapy sessions help everyone heal, and improve family dynamics.
Licensed Primary Mental Health
Some primary care providers offer mental health diagnosis and treatment. This can prevent patients from developing more serious conditions.
Outpatient
During outpatient rehab, patients attend a structured treatment program while continuing to live at home.
Residential
In a residential rehab program, patients live onsite, with access to daily treatment and 24-hour care. An average stay is 30-90 days.
Approaches
Evidence-Based
A combination of scientifically rooted therapies and treatments make up evidence-based care, defined by their measured and proven results.
Family Involvement
Providers involve family in the treatment of their loved one through family therapy, visits, or both–because addiction is a family disease.
Holistic
A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.
Minnesota Model
The Minnesota Model encourages abstinence and family-wide healing through the 12-Steps, group therapy, and individualized, psychological treatment.
Personalized Treatment
The specific needs, histories, and conditions of individual patients receive personalized, highly relevant care throughout their recovery journey.
Twelve Step
Incorporating spirituality, community, and responsibility, 12-Step philosophies prioritize the guidance of a Higher Power and a continuation of 12-Step practices.
Therapies
1-on-1 Counseling
Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.
Meditation & Mindfulness
A practiced state of mind that brings patients to the present. It allows them to become fully aware of themselves, their feelings, and the present moment.
Trauma-Specific Therapy
This form of talk therapy addresses any childhood trauma at the root of a patient's current diagnosis.
Mindfulness Therapy
This ancient practice can be mental, emotional, and even spiritual. In meditation, you focus your attention on the present moment without judgement.
Art Therapy
Visual art invites patients to examine the emotions within their work, focusing on the process of creativity and its gentle therapeutic power.
Couples Counseling
Partners work to improve their communication patterns, using advice from their therapist to better their relationship and make healthy changes.
Eye Movement Therapy (EMDR)
Lateral, guided eye movements help reduce the emotional reactions of retelling and reprocessing trauma, allowing intense feelings to dissipate.
Conditions We Treat
Pornography Addiction
A person with a porn addiction is emotionally dependent on pornography to the point that it interferes with their daily life and relationships.
Grief and Loss
Grief is a natural reaction to loss, but severe grief can interfere with your ability to function. You can get treatment for this condition.
Personality Disorders
Personality disorders destabilize the way a person thinks, feels, and behaves. If untreated, they can undermine relationships and lead to severe distress.
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
Bipolar
This mental health condition is characterized by extreme mood swings between depression, mania, and remission.
Burnout
Burnout entails mental and physical exhaustion, and leads to a severe lack of fulfillment. This condition is often caused by overwork.
Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
Eating Disorders
An eating disorder is a long-term pattern of unhealthy behavior relating to food. Most people with eating disorders have a distorted self-image.
Gambling
Excessive, repetitive gambling causes financial and interpersonal problems. This addiction can interfere with work, friendships, and familial relationships.
Gaming
Compulsive gaming is most often a problem for children and teens. The disorder can affect physical health, sleep, and the ability to focus at school.
Substances We Treat
Alcohol
Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.
Benzodiazepines
Benzodiazepines are prescribed to treat anxiety and sleep issues. They are highly habit forming, and their abuse can cause mood changes and poor judgement.
Co-Occurring Disorders
A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.
Cocaine
Cocaine is a stimulant with euphoric effects. Agitation, muscle ticks, psychosis, and heart issues are common symptoms of cocaine abuse.
Drug Addiction
Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.
Ecstasy
Ecstasy is a stimulant that causes intense euphoria and heightened awareness. Abuse of this drug can trigger depression, insomnia, and memory problems.
Heroin
Heroin is a highly addictive and illegal opioid. It can cause insomnia, collapsed veins, heart issues, and additional mental health issues.
Methamphetamine
Methamphetamine, or meth, increases energy, agitation, and paranoia. Long-term use can result in severe physical and mental health issues.
Opioids
Opioids produce pain-relief and euphoria, which can lead to addiction. This class of drugs includes prescribed medication and the illegal drug heroin.
Aftercare
Experience
Personal Amenities
Amenities
Special Considerations
Couples program
Using gentle clinical care, therapists guide patients and their partner through guided sessions to address issues and work towards lasting solutions.
Flexible technology policies
Centers with flexible technology policies allow professionals to stay in touch with work and give patients a greater sense of connection and normalcy.
Healthy Meals are provided
Great food meets great treatment, with providers serving healthy meals to restore nutrition, wellbeing, and health.
Activities
Yoga
Yoga is both a physical and spiritual practice. It includes a flow of movement, breathing techniques, and meditation.
Off-Site Activities
Off-Site Amenities
Professional Staff
Robin Lefever
Managing Director
BSc in Psychology
Lucy Britton
Admissions and Professional Relationships Manager
Eva Havettova
Registered Nurse
RN
Mohamed Faris
Head Chef
View More Team Members
Learn more about PROMIS London
Testimonial
The sessions were great and the therapists really made you feel at home. It was like having a safe home with people like yourselves and therapists that really listened and helped you through. I was going for two weeks but I ended up staying for 5 weeks. You also have some fun going to yoga, acupuncture and Shiatsu once a week. The place is situated in an exclusive place and very discreet.
Dana Fahad Al-Sheikh
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