Atrium Health Mercy

Substance Use
Hospital
3.5
(489)
Unclaimed
Insurance

A full-service community hospital with more than 100 years of history in Charlotte, North Carolina, Atrium Health Mercy provides inpatient medical detox for people experiencing drug or alcohol withdrawal, including those with other medical or mental health conditions. Part of Carolinas Medical Center, the hospital combines physician-supervised withdrawal care with 24-hour nursing and counseling with access to emergency and specialty medical services.

Manage Withdrawal with Hospital-Based Medical and Behavioral Health Care

The inpatient detox program provides medical supervision as clients manage drug or alcohol withdrawal. Physicians oversee treatment, while nurses monitor symptoms and provide care around the clock, and counseling helps clients address substance use concerns during their stay. Beyond detox, Mercy offers behavioral health services, including electroconvulsive therapy (ECT) for certain serious mental health conditions, along with pain management and other specialty medical services. These services allow the hospital to address a wider range of health needs, although availability depends on each client's condition and treatment plan.

Plan for Continued Care with Family and Spiritual Support

Before discharge, the care team develops an individualized plan based on each client's medical needs and next level of care, whether returning home or transferring to another healthcare setting. Chaplains provide spiritual support to people of all faiths, and a 24-hour chapel offers space for prayer and reflection. The hospital also has a cafeteria, coffee shop, and vending machines, with nearby lodging options for families traveling to Charlotte.

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AT A GLANCE

Center Overview

Location
2001 Vail Avenue, Charlotte, NC 28207 View Map
Part of
network
Primary Focus
This center treats substance use disorders and co-occurring mental healt...
Accreditation
Joint Commission
Founded in 1940
86 years in business
Occupancy
50+ beds
Conditions We Treat
Anxiety, Bipolar, Chronic Pain Management, Depression +3 More
Substance Use We Treat
Alcohol, Co-Occurring Disorders, Drug Addiction, Fentanyl +1 More
Atrium Health Mercy logo
atriumhealth.org
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How to pay

Insurance Accepted

Provider's Policy: Accepts Medicare, Medicaid, TRICARE, and private health insurance, along with self-pay options. Clients should contact the clinic to confirm plan participation, coverage for intensive outpatient treatment, and any out-of-pocket costs before starting care.
(704) 304-5248
Private Pay Option

Cash Pay Rates

We don't have pricing information for this center. Please contact the center for more information.
Care Options

Levels of Care

Everyone's recovery journey is unique. Whether it looks like residential rehab for 30 days, an outpatient program, or virtual therapy, you can find a level of care that fits your needs.
Included
Detox
Typically the initial stage of treatment for substance use, focusing on medically supervised management of withdrawal symptoms.
Not included
Residential Rehab
Not Offered at This Center
Offering intensive care with 24/7 monitoring, residential substance use treatment is typically 30 days. Length can range from 14 to 90 days.
Not included
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Included
Day Treatment
In a PHP, patients live at home but follow an intensive schedule of treatment. Most programs require you to be on-site for about 40 hours per week.
Included
Outpatient
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Not included
Virtual Care
Not Offered at This Center
Therapy and treatment delivered online through video sessions, messaging, or phone calls, so you can get care from anywhere, on a schedule that works for you.
Not included
In-Home Care
Not Offered at This Center
Clinicians come to you, providing treatment and support in the privacy and comfort of your own home.
Included
Intensive Inpatient
The highest level of care, medically managed with 24-hour nursing and physician care in a residential or medically-based setting, and can include any combination of medication, counseling and therapy.
Included
Co-Occurring Mental Health
Treatment for co-occurring mental health disorders, which affect the majority of individuals diagnosed, integrates care for mental health conditions with primary substance use. Personalized care plans are crafted to effectively address each condition simultaneously, optimizing the healing process.
Treatment

Your Care Options

Specializations

Alcohol
Depression
Drug Addiction

Who We Treat

Men
Women
Couples
Older Adults
Men and Women

Approaches

Evidence-Based
Individual Treatment
Medical
Personalized Treatment

Therapies

1-on-1 Counseling
Cognitive Behavioral Therapy
Couples Counseling
Family Therapy
Group Therapy
Physiotherapy
Relapse Prevention Counseling
Transcranial Magnetic Stimulation
Weight Loss

Languages

English

Conditions We Treat

Anxiety
Bipolar
Chronic Pain Management
Depression
Eating Disorders
Post Traumatic Stress Disorder
Schizophrenia

Substances We Treat

Alcohol
Co-Occurring Disorders
Drug Addiction
Fentanyl
Opioids

Aftercare

Support Meetings
Relapse Prevention Planning
Experience

Care Designed for Your Needs

Personal Amenities

Air-Conditioned Rooms
Private or Shared Rooms

Smoking and Vaping Policy

Smoking Not Allowed
Vaping Not Allowed
Frequently Asked Questions

Further Research

The following therapies are included: physiotherapy, group therapy and more.
Charlotte, North Carolina, United States.
Accepts Medicare, Medicaid, TRICARE, and private health insurance, along with self-pay options. Clients should contact the clinic to confirm plan participation, coverage for intensive outpatient treatment, and any out-of-pocket costs before starting care.
Yes, they offer detox.
Atrium Health Mercy provides day treatment, intensive inpatient and more.

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